Google Business Profile (GBP) Optimization - Formerly Google My Business (GMB) - is a free tool that allows businesses to manage their online presence across Google, including Search and Maps[1].
GBP optimization involves setting up and verifying your Google Business Profile Listings, ensuring that your business's Name, Address, Phone Number, and URL (NAPU) are accurate and consistent across all directories, adding photos, reviews, and posts, and monitoring your Google Business Insights and Analytics[1].
GBP optimization is crucial for local businesses, as it helps them appear in Google's Local Pack and Maps results, which can significantly increase their visibility and attract more local customers[2].
To improve your business's local ranking, use Google Business Profile to claim and update your business information[1]. Make sure you've entered complete business information in Business Profile so users know what you do, where you are, and when they can visit you[1]. Verify your locations to ensure that your business appears in relevant local search results[1].
Consistent NAPU information across directories is essential for Local SEO, as it helps search engines verify your business's location and legitimacy[3]. Inconsistencies can be big or small such as not having a correct suite number on a listing or having the wrong phone number or website URL. Make sure that your business's NAPU information is accurate and consistent across all directories, including your website, social media profiles, and other online directories or it could affect your rankings in local search[4].
Adding photos, reviews, and posts to your Google Business Profile can help improve your local ranking and attract more local customers[3]. Encourage your customers to leave reviews on your Google Business Profile, and respond to all reviews professionally and promptly[3]. Use Google Business Profile to post updates, events, and special offers to keep your presence fresh on Google[2].
Google Business Insights and Analytics provide valuable data about how customers find and interact with your business online[1]. Use this data to optimize your Google Business Profile and improve your local ranking[1].